Refund policy

🔄 RETURN & REFUND POLICY

At Give + Glow Beauty Co., we take pride in offering 100% authentic, high-value products at discounted prices. Due to the nature of our inventory and high logistics costs, please review this policy carefully before purchasing.

 


🚫 ALL SALES FINAL / NO REFUNDS

All sales are FINAL.(we are a small family run business, please understand this)

We do NOT offer refunds unless an issue is verified as our mistake.

We may offer:


  • Exchange or store credit within 14 days of delivery (if eligible)


❌ NON-ELIGIBLE RETURNS

 

 

We do NOT accept returns, refunds, or exchanges for:


  • Buyer’s remorse or change of mind
  • Packaging conditions (missing boxes, dents, retaped items)
  • Retail stickers, labels, or residue
  • Unmanifested / mystery box dissatisfaction
  • Minor cosmetic imperfections

These are normal with discounted, overstock, and liquidation inventory.

 

📌 IMPORTANT PURCHASE AGREEMENT

 

 

By placing an order, you agree that:


  • You understand the nature of discounted / liquidation products
  • You have read all product condition disclosures
  • These conditions are non-negotiable and not valid reasons for returns

If you are new to buying discounted or liquidation products, we strongly recommend doing your own research before purchasing.

 

✅ ELIGIBLE ISSUES (OUR ERROR ONLY)

 

 

We will review and resolve issues if:


  • You received the wrong item, or
  • An item is significantly damaged due to our error

We may also offer exchange or store credit if an item does not work, depending on the situation.

 

📲 HOW TO REQUEST HELP



You must contact us within 48 hours of delivery:

Call/Text: 951-499-6012

Provide:


  • Order number or full name
  • Clear photo or video proof


All cases are handled case by case.

💸 RESTOCKING FEE (IF APPROVED)

 

 

If a return is approved outside of our error:


  • A 20% restocking fee will apply
  • Customer is responsible for return shipping
  • Item must be returned in the same condition

📦 SHIPPING & DELIVERY

 

 

 


  • Orders are carefully packaged and may include insurance and signature confirmation
  • Once marked delivered, the order is considered fulfilled

We are not responsible for:


  • Lost or stolen packages after delivery
  • Incorrect shipping addresses entered at checkout

 

 

⚠️ SHIPPING DAMAGE


If items are damaged during transit:


  • Contact us as soon as possible
  • Claims are reviewed case by case
  • We will assist when damage exceeds reasonable expectations

🚫 CHARGEBACK & DISPUTES

 

 

 

By purchasing from our website, you agree to contact us first to resolve any issue before filing a chargeback.

If a chargeback is filed without contacting us, we reserve the right to submit evidence including:


  • Order confirmation
  • Tracking and delivery confirmation
  • Signature confirmation
  • Fraud/IP data

Additional actions may include:


  • Denial of future purchases
  • Reporting fraudulent activity
  • Pursuing recovery of funds

💬 OUR COMMITMENT:

We value every customer and will always work with you to resolve any legitimate issue fairly.